Shipping policy

At Wizard Market, we want your order to arrive safely and within a reasonable timeframe. We currently offer shipping within the United States only and do not offer international shipping at this time.

Shipping Coverage

We currently ship orders to addresses within the United States.

International Shipping: Not currently available.

Please make sure your shipping address is accurate and complete when placing your order. We are unable to guarantee delivery to an incorrect or incomplete address provided at checkout.

Order Processing Time

Orders are typically processed within 2–3 business days after payment has been successfully received.

Processing includes preparing, packing, and handing your order over to the shipping carrier.

Orders placed on weekends or U.S. holidays may begin processing on the next business day.

Shipping & Transit Time

Once your order has been processed and shipped, the estimated transit time is approximately 3–5 business days.

Estimated Total Delivery Time

Processing: 2–3 business days
Transit: 3–5 business days
Total Estimated Shipping Time: 5–8 business days

The 5–8 business day timeframe is an estimate and may vary depending on the delivery location, carrier operations, weather, holidays, or other circumstances outside our control.

Shipping Costs

Available shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Any shipping promotions or free-shipping offers will be clearly stated on our website or at checkout.

Order Tracking

Once your order has been shipped, you may receive a shipping confirmation and tracking information at the email address provided during checkout.

Tracking information may take some time to become active after the carrier receives and scans the package.

Shipping Delays

While we work to process and ship orders within the stated timeframe, carrier delays can occasionally occur due to severe weather, holidays, high shipping volumes, transportation disruptions, or other circumstances beyond our control.

If your package appears to be delayed, please check the tracking information first. If you need additional assistance, contact our customer service team and we'll be happy to help.

Incorrect or Incomplete Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an order is returned to us because of an incorrect or incomplete address, please contact us to discuss the available options. Additional shipping charges may apply if the order needs to be reshipped.

Lost or Missing Packages

If your tracking information indicates that your package was delivered but you cannot locate it, please first check with household members, neighbors, and the delivery location.

If you still cannot locate your package, contact us with your order number and tracking information, and we will assist you in reviewing the shipment.

Damaged Packages

If your order arrives damaged, please contact us as soon as possible with your order number and details about the damage. Photos of the package and damaged product may be